Legal
Privacy Policy
Last updated: September 2026
Prime IV Hydration & Wellness Bluffton, SC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
We collect information you provide directly to us, such as your name, email address, phone number, and any details you share when you request an appointment, sign up for offers, or contact us. We may also collect limited technical information automatically, such as your IP address and browsing activity, through cookies and similar technologies.
How We Use Your Information
We use the information we collect to schedule and provide your services, respond to your inquiries, send appointment reminders and promotional offers (where permitted), improve our website and services, and comply with legal obligations.
Protected Health Information
As a wellness provider, certain health information you share with us may be protected under applicable law, including HIPAA. We maintain administrative, technical, and physical safeguards to protect your health information and only use or disclose it as permitted by law or with your authorization.
SMS / Text Messaging Program
By providing your mobile phone number and opting in, you consent to receive SMS/text messages from Prime IV Hydration & Wellness, including appointment reminders, confirmations, account or service notifications, and promotional offers. Consent to receive text messages is not a condition of purchasing any goods or services. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message; you will receive a confirmation and no further texts unless you opt back in. Reply HELP for assistance, or contact us using the details below. Carriers are not liable for delayed or undelivered messages.
How You Opt In to SMS
SMS opt-in is always explicit and always optional. Every contact and lead form on our website — including our intro offer form at blufftoniv.com/intro-offer — presents a clearly labeled checkbox to receive text offers and promotions, which you may leave unchecked. When you opt in, we collect and retain your mobile phone number along with a record of your consent (including the date, time, and form or keyword through which you opted in). We only send marketing text messages to visitors who provide their mobile number and opt in through one of these forms. Opting in is never required to submit a form, book an appointment, or purchase any goods or services.
Mobile Information Sharing
No mobile information (including phone numbers collected for SMS) will be shared with or sold to third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties, except for trusted service providers that help us deliver the messaging program (such as our SMS platform), and only as needed to operate the service. All other categories of information remain subject to the sharing practices described in this policy.
Sharing of Information
We do not sell your personal information. We may share information with trusted service providers who help us operate our business (such as scheduling and communications platforms), and as required by law.
Your Choices
You may opt out of marketing communications at any time by following the unsubscribe instructions in our messages, replying STOP to any text message, or by contacting us directly. You may also request access to, correction of, or deletion of your personal information, subject to applicable law.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact Prime IV Hydration & Wellness Bluffton, SC at (843) 757-8700 or [email protected].